Support - U.S. CAD Technical Support

Achieve More with a little help from your friends at U.S. CAD.  We offer our customers premier phone support, onsite support and free web-based support. If you are not currently a customer with U.S. CAD but wish to learn more about our technical support options, call us at 877-64-USCAD (87223) or click here to contact us via the web. If you are ready to receive technical support, please read on!

Free Web-based Technical Support for U.S. CAD Customers:

Click here to access our web-based support form to gain access U.S. CAD's technical support specialists to respond and/or resolve technical issues within 2 business hours. 

On-site Technical Support:

U.S. CAD is available to come on-site to your office and provide installation support, network installation support, configuration services, and much more. U.S. CAD offers hourly rates, as well as half-day and full-day rates.

Premier Telephone Support:

By initiating a telephone support contract with U.S. CAD, you will have direct and immediate access to our technical support staff from 7AM PST until 5PM PST via a toll free number. Our support analysts will research and/or resolve issues within 2 business hours. U.S. CAD offers a few different levels of telephone support contracts at various prices depending on your level of need.

U.S. CAD Level 1 Support: AutoCAD & Installation Support Category.

U.S. CAD Level 2 Support: Includes Level 1 PLUS: Network Installation Support.

U.S. CAD Level 3 Support: Includes Level 1 & 2 PLUS: Vertical Product Support for Vertical Products owned (e.g. Revit, Civil 3D, Inventor).

You will also gain direct access to our online case management system when you have a telephone support contract with U.S. CAD. To learn more about our online case management system, click here.

Call us at 877-64-USCAD (87223) and talk to an account manager about initiating a telephone support contract today!